Problem Value and Alignment

Learn when to take a case and when to step back

Early in my practice, I thought I had to sign every caller. That was a mistake.

Not every problem is worth hiring a lawyer for. Some have low problem value. A first-time DUI. A small marijuana charge. The worst outcome might be a fine or a short license suspension. If my brother called, I would tell him what to ask for and save his money.

Other problems carry huge weight. A dentist worried about a professional license. A custody case where one wrong move changes contact with a child. In those cases, the stakes justify the fee. Alignment is when the client’s risk and my role match.

A useful rule: Your maximum fee is capped by the lesser of (1) the value of solving the problem, and (2) the cost of the client’s next best alternative.

There are two ways to raise the maximum price. Work on higher-value problems. Reduce equivalent substitutes by earning trust through genuine referrals.

I am kind and clear when the problem value is low. I offer advice. I sometimes tell them they do not need me. That can save the client hassle and money. Do not put your self-worth on trial. Let the client decide how important the problem is.